The Vital Solutions, Inc. team is built on industry experience, with full time employees averaging 4 years and supervisors averaging 8 years.

OUR PEOPLE

SUCCESS THE RIGHT WAY

They are absolutely the best! Our philosophy is to hire industry experienced people, then properly train, motivate and lead them. We support them with proper tools and technology, and then follow up with evaluations and ongoing training. It Works!

Leadership - Original owners provide on-site, full-time leadership

Experience - The Vital Solutions, Inc. team is built on industry experience, with full time employees averaging 4 years and supervisors averaging 8 years

Staffing - Our Account Representatives meet rigorous background checks including a criminal record search, drug testing and previous employment verification

Training - Employees complete a minimum of five days of comprehensive classroom training initially, and ongoing training development during their first 90 days ( Depending on client program requirements, specific client training may also be done)

Monitoring - All employees are closely monitored both during and after training to ensure compliance with both Vital Solutions’ and the client’s performance standards

Quality Management - 100% call recording and custom scorecards are used to ensure compliance and positive consumer experience

Contact

(678) 578-1020
Give us a call to speak with a Sales Executive to personally discuss how Vital can positively impact your bottom line profitability with our Outsourcing, Recovery and Vendor Risk services.
Our experience and expertise is second to none, and transferable to any industry.