CREDIT CARD SPECIALIZATION

The Right Recovery Choice

Choose Vital Recovery Services’ (“VRS”) to serve as your Credit Card Collection and Recovery Department. Regardless of the age or stage of your delinquent accounts, VRS has the experience, strategies and technology to contact, negotiate and collect payments, month after month. VRS’ goal is to improve your profitability through efficient, customized recovery efforts.

Our unique proprietary software, Score and Skill-based Assignment Module (SSAM), immediately segments and aligns your customers with collectors best suited for the account’s unique characteristics to bring about resolution more effectively.

Our skip tracing is second to none which makes connecting with your customers one of our best talents. We utilize the latest technology and highly trained representatives to locate previously “unreachable” customers. The result is improved effectiveness of automated letters and increased Right Party Contacts (“RPC”). This strategy combined with “first-call resolution” is our core competency to increasing your bottom line.

Dynamic self-cure and web-based payment solutions enable your consumers to quickly and conveniently make guaranteed forms of payment, virtually eliminating NSF’s and administration costs associated with handling payments.

Bankcard & Retail Recovery Programs

• Unique SSAM technology segments accounts with the best propensity to pay and immediately routes them to our top producers to work manually
• Customized status coding quality review process eliminates collection gaps
• Proprietary process manages portfolios at all levels
• Dynamic contact technology & self-cure/web-based payment solution speeds recovery
• Skip-tracing management utility locates debtors effectively